Hand in hand with China, Israel, Germany, and Brazil, USA has the right supportive environment for the creation of new, fast growing businesses, so-called “start-ups.” The Silicon Valley and Boston Area have been daily releasing multiple innovative companies with a great potential that are trying to fight for their share in the market. The success of those entities often derives from the uniqueness of their product, from a well-coordinated team, and also the appropriateness of the tools they use on their path. There are several experienced entrepreneurs like Steve Blank, Ash Maurya, or Alexander Osterwalder, who have been bringing in the right tools for the successful development of a start-up company.
There is a possibility that in January of 2015, the Czech Republic will approve its first law on cyber security. More than 50 individuals worked on the preparation of the law. The main point of the law is that companies, government, and institutions will be obliged to report security incidents in their IT infrastructures to a single central office. Because of that, the ‘collective’ office could monitor and prevent potential threats and attacks. It is a local alternative of security that is gradually being introduced to the states by the EU and Europol.
The rapid development of ICT services in response to the changes in market (IT services end-user) demand, and the fast and flawless deployment of IT services into the routine operations require the ICT organization to focus on the management system of the continuous improvement of IT services. Through continuous improvement, ICT organizations will not only reach higher quality of the provided ICT services, but also will positively affect the “customer" experience and satisfaction with the portfolio of ICT services.