The rapid development of ICT services, in response to changes in market requirements resp. end-user IT services and fast and flawless deployment of IT services into routine operations require, that the ICT organization simultaneously focused on the system management of continuous improvement of IT services. By continuous improvement, rapid development of ICT services will reach higher quality of provided ICT services and will positively affect the "customer" experience and satisfaction with the services provided by ICT portfolio.
Establishing and ensuring an appropriate level of information security is a long-time run. Processes related with security information must be understood in the larger context - not only technical, but also organizational, personnel and more. It's the only way to ensure the necessary credibility of ICT organization structures.